It’s probably a good thing I waited until today to write this; otherwise, it would have been full of many colorful words. This is a follow-up to my last post. I tried to run NASCAR.COM’s RaceView during the Michigan race this past Sunday and all I got was either a window with “loading” at the bottom or just a solid white window. This occurred in both Firefox and Internet Explorer. I opened up the Java console in both Firefox and IE and it just had a Java error of a Null pointer assignment:
java.lang.NullPointerException at com.sun.opengl.util.JOGLAppletLauncher.start(JOGLAppletLauncher.java:385) at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Exception: java.lang.NullPointerException
Yes, I did try to reload several times. So I gave up and just started PitCommand to listen to Dale Jr’s audio. I did have to start it in IE first before the audio would work in Firefox and I just didn’t care to investigate this further. I was frustrated and missing the race. Before you ask, I do meet their minimum system requirements.
Now, I don’t mind troubleshooting problems; however, I do not want to do it during the actual race! It totally ruins the fan’s experience. How can you expect fans to search knowledge bases and forums, reinstall Java, plug-ins, audio and video drivers, and do whatever else might be potentially involved? It boggles my mind that there isn’t a race simulator that we can test these applications with during the week. If I was a NASCAR website/TrackPass developer I’d scream for this. I am quite sure the website team has no desire to fix the software during races either (I only hope they at least have some internal system to do this). Normally I wouldn’t give a flying fruitcake about it, but I am paying more for TrackPass than I am for my webhosting here that my blog, among several other sites, is on. The IndyCar RaceControl works (yes, they do loose timing and scoring sometimes but that’s an issue at their end when it happens) and it’s free.
This will probably be my last season to subscribe to RaceView. If the preview works during next year’s Daytona 500 then I might reconsider; otherwise, I’ll just stick with the scanner.
I welcome any comments about other’s experiences and how you got it to work, if you did.